Privacy Policy

We maintain two broad categories of personal data:

Customer/User Records — information you provide to us in connection with creating an account, using the Service, or communicating with us, such as your name, email address, and contact details.

Personnel Records — for employees, contractors, and job applicants: resumes, application forms, references, appraisal and disciplinary records, salary, pension, and benefits details, results of medical, security, or financial checks, sickness records, personal contact details, bank account and tax details, and related information.

We may also collect non-personal or technical information, such as device identifiers, IP address, browser type, and operating system, for analytics and to improve the Service.

We use personal data to: provide and operate the Service; respond to inquiries and support requests; maintain the security and integrity of our systems; comply with legal and regulatory obligations; and, where you have consented, send updates about our products and services. We collect only the data reasonably necessary for these purposes and do not use it for purposes unrelated to those disclosed at the time of collection, except as permitted or required by law.

We employ industry-standard technical and organizational measures, including encryption and access controls, to protect personal data against unauthorized access, disclosure, alteration, or destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements, after which it is securely deleted or anonymized.

We do not sell, trade, or rent your personal data to third parties. We may share personal data with:

service providers who process data on our behalf under confidentiality obligations, solely to help us operate and deliver the Service;

professional advisers (legal, audit, regulatory) as needed; and

regulators, courts, or law enforcement, where required by law or in response to a valid legal request.

Any transfer of personal data outside Hong Kong will be conducted in a manner consistent with the PDPO.

We use cookies and similar technologies for the following purposes:

Essential — enabling core website functionality, such as session security and remembering information entered across pages.

Analytics — understanding site usage and improving the Service.

Functionality — remembering preferences such as language or region.

Targeting/Advertising — where used, measuring and personalizing marketing.

Most browsers accept cookies by default; you can adjust your browser settings to block or delete cookies, though this may affect some website features. Continuing to use the website with cookies enabled constitutes acceptance of this Cookie section.

The Service is not directed to individuals under the age of 18, and we do not knowingly collect personal data from them. If we become aware that we have inadvertently collected such data, we will take steps to delete it.

Under the PDPO, you have the right to check whether we hold personal data about you, to request access to and correction of that data, and to be informed of our data-handling policies. You may also opt out of marketing communications at any time via the unsubscribe link in our emails or by contacting us directly. To exercise these rights, contact us using the details below; we may need to verify your identity before actioning a request.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Material changes will be posted on the Service, and we encourage you to review this page periodically.

Questions or requests concerning this Privacy Policy or our data practices can be directed to info@pqalabs.xyz.